Privacy Policy
Privacy Policy
Last Updated: April 21, 2025
This Privacy Policy describes how Cozy Curves (the "Site," "we," "our," or "us") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site, interact with us through contests, SMS marketing, or any other online activity.
1. Collecting Personal Information
We collect Personal Information that can identify you when you interact with the Site. This includes:
Device Information
- Examples: IP address, browser version, time zone, cookie data, viewed pages, search terms, interaction details.
- Purpose: To load the Site correctly and perform analytics.
- Source: Automatically collected via cookies, pixels, web beacons, and log files.
- Disclosure: Shared with Shopify and analytics providers.
Order Information
- Examples: Name, address, payment details, email, phone number.
- Purpose: To process transactions, ship products, confirm orders, screen for fraud, and send communications.
- Source: Collected directly from you.
- Disclosure: Shared with Shopify, shipping partners, and payment processors.
Customer Support Information
- Purpose: To resolve inquiries or issues.
- Source: Directly from you.
Sensitive Information
We do not intentionally collect sensitive data (e.g., medical or biometric data). Use of products should not imply or be interpreted as a medical claim. Do not submit sensitive personal data unless explicitly requested.
Age Information
Certain products may be restricted to users aged 18 and over. If we learn a user under 18 has submitted information for an age-restricted product without valid consent, we will delete the data.
2. Sharing Personal Information
We may share your data with third-party service providers as necessary to fulfill contractual and legal obligations:
- Shopify (ecommerce platform)
- Payment processors (e.g., Stripe, PayPal)
- Marketing and analytics services (e.g., Google, Meta)
- Shipping and logistics partners
- Legal and regulatory authorities
We may also share data to:
- Respond to lawful requests (e.g., subpoenas)
- Investigate fraud or misuse
- Facilitate business transfers such as a merger or acquisition
3. Behavioral Advertising
We use Personal Information to deliver relevant ads:
- Google Analytics: Understand user behavior. Google Opt-Out
- Advertising Partners: Enable retargeting and performance-based advertising via cookies and identifiers.
- Learn more: Network Advertising Initiative and DAA.
4. Using Personal Information
We use your data to:
- Fulfill and manage orders
- Deliver promotions and updates
- Prevent fraud
- Customize the Site experience
5. Retention of Personal Information
We retain Personal Information as long as necessary to meet our business and legal obligations. You can request deletion (see Section 11).
6. California Privacy Rights (CCPA)
If you reside in California, you have the right to:
- Know what data we collect and how we use it
- Access and transfer your data
- Correct or update your information
- Request deletion of your Personal Information
- Opt out of data sharing
Submit requests via: admin@cozycurves.com
7. Cookies and Tracking Technologies
Cookies enhance your experience by remembering preferences and tracking behavior. Types include:
- Necessary: For basic site functionality (cart, login)
- Analytics: Help us understand user behavior (e.g., Google, Shopify)
- Advertising: Enable targeted ads (e.g., Facebook Pixel)
- Social Media: Support sharing and embedding features
Cookie Management: Adjust settings through your browser. Blocking may impact site functionality.
7.1 Cookie Details
|
Cookie Name |
Function |
|
_ab |
Admin access |
|
_secure_session_id |
Navigation support |
|
cart, cart_sig, cart_ts |
Shopping cart and checkout functions |
|
checkout_token |
Checkout token |
|
secret, secure_customer_sig |
Customer login security |
|
storefront_digest |
Customer login session |
|
_shopify_u |
Account information updates |
Reporting and Analytics
|
Cookie Name |
Function |
|
_tracking_consent |
Tracks preferences |
|
_landing_page |
Tracks landing page visits |
|
_orig_referrer |
Tracks original referral |
|
_s, _shopify_s |
Shopify analytics |
|
_shopify_sa_p |
Marketing/referral analytics |
|
_shopify_sa_t |
Marketing/referral analytics |
|
_shopify_y, _y |
Shopify session and usage tracking |
8. Do Not Track
We do not alter our data practices in response to “Do Not Track” signals due to lack of a uniform standard.
9. SMS Marketing Policy
By opting in, you consent to:
- Receive recurring SMS communications (order updates, promotions)
- Message/data rates may apply
- Reply STOP to unsubscribe
- Consent is not a condition of purchase
We may track checkout abandonment via cookies and follow up with reminders.
10. Contest & Giveaway Privacy
When you enter a Cozy Curves promotion:
- We collect name, contact details, DOB, and social handles
- Data is used for verification, prize fulfillment, and legal compliance
- Winners may be announced publicly with consent
- Shared with partners for prize delivery or compliance
11. Your Rights
You may:
- Know what data we collect and use
- Access & port your data
- Correct inaccurate information
- Request deletion, subject to exceptions
- Withdraw marketing consent at any time
Contact: admin@cozycurves.com to exercise your rights.
12. Children's Privacy
Our Site is not intended for users under 13. We do not knowingly collect data from children. If we become aware, we will delete the information.
13. Data Security
We use encryption, SSL, and other commercially reasonable safeguards to protect your Personal Information. No online system is entirely secure.
14. Changes to This Policy
We may modify this Privacy Policy. Updates will be posted here with a new effective date.
15. Contact Information
If you have questions or complaints:
- Email: admin@cozycurves.com
- Instagram: DM us via Cozy Curves Instagram