Frequently Asked Questions

• Shipping Times
• Lost or Delayed Packages
• Returns & Refunds
• Contact Support

📦 Shipping Times

Shipping times vary by product and supplier. Most orders arrive within 7–20 business days for U.S. customers and 10–30+ days for international orders. Expedited options may be available at checkout for some products.

🚚 Lost or Delayed Packages

If your order hasn’t arrived within the estimated timeframe, please check the tracking link first. If the tracking hasn’t updated or the item is marked delivered but not received, contact us at admin@cozycurves.com within 14 days of expected delivery.

🔁 Returns & Refunds

Return eligibility depends on the product and supplier. Some items like opened personal care products or intimate wear are not returnable. Please see our Return Policy for details and how to file a return request.

📨 Contact Support

Need more help? Reach out anytime:

• Email: admin@cozycurves.com
• Instagram DM: @cozycurves
• Business Address: 93 East Meadow Rd, Wilton, CT 06897